Policies

Shipping Policy

At Dottie's Crystal Palace, every subscription box is packed with care and shipped on a reliable monthly schedule.

Shipping Details

  • We ship monthly — boxes go out on the 15th of each month (or the next business day).
  • All boxes ship via USPS Priority Mail or UPS Ground depending on size and destination.
  • Domestic US shipping only at this time.
  • Tracking numbers are emailed within 24 hours of shipment.
  • Please ensure your shipping address is correct at checkout — we cannot redirect packages after they ship.